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November 3, 2022 Lydia Sims No Comments

Top Reasons to Outsource Your Payroll

Top Reasons to Outsource Your Payroll Outsourcing payroll services is not a new concept in business. In fact, many companies have been outsourcing payroll services since the early 2000s, but it has recently become more popular with companies looking to improve their experiences with employees. Outsourcing is the process of using external service providers for […]

June 28, 2022 Daisy Ray No Comments

What is Outbound Call Centre

What is Outbound Call Centre Source: Call Centre Helper It’s no surprise that shoppers today rarely contact businesses due to chatbots and email. However, contrary to popular belief, customers are still most likely to resolve issues on the phone. Millennials and Generation Z are no exception. An analysis of 45,000 businesses shows more than half […]